13 December 2011

2012 Conference Working Party Announced


We are pleased to announce the members of the 2012 Australian Community Engagement & Fire Awareness Conference Working Party.


Region East
• Gary Walker – Gosford District
• Anton Arathoon – Hills District/North Rocks Brigade
• Hugo Floriani - Hornsby/Ku-Ring-Gai Support Communications




Region South
• John Taubman – Lake George Zone, Wamboin - Palerang Brigade
• Robin Philp - Bega Valley District, Bega Valley/Eurobodalla Team, Brogo Brigade



Region West
• Kevin Heerey - Region West, Mid West Team, Hay HQ Brigade



Region North
• Nicole Vidler - Northern Rivers, Ellangowan/Support Brigade



These members have a wealth of community engagement experience and we look forward to ‘picking their brains’ regarding speakers, the program, and the ranking of abstracts. Members will meet via teleconference and will be of great assistance to the Community Engagement Team here in HQ.


 We’d like to thank everyone who submitted an application to join the Working Party. We appreciate the time taken to do so and for sharing your experiences.


Thanks to the Community Safety Officers (CSOs) and staff that helped us to assess the applications.


A quick reminder – We are now calling for conference abstracts, posters and video submissions. The deadline is 24 February 2012. For more information and to download an application form go to - http://bit.ly/hdXIs8


Kind regards,


Nicole

Nicole Miller
Community Engagement Coordinator
NSW Rural Fire Service
community.engagement@rfs.nsw.gov.au


06 December 2011

Calling for conference abstracts & new video category

We are calling for abstracts, posters and videos for the 2012 Australian Community Engagement and Fire Awareness Conference.

The conference will be held from 31 May - 2 June 2012 at the Novotel in Wollongong. For more information and to download an abstract submission form go to the NSW Rural Fire Service website - http://bit.ly/hdXIs8

Applications to attend the conference will open in January 2012 (exact date to be confirmed). An online registration form will be posted to the website in the coming months. We'll let you know when the form goes ‘live’.

We are excited about the new video category! For tips on making your own masterpiece this website has some great advice for novice filmmakers - http://bit.ly/cxlKof

I worked in film and television production including many hours spent making low budget short films. Below are my 5 top tips for making a short film.

1. It's all in the planning
Plan your story before you turn the camera on. What are you trying to achieve? Who are your audience? What is your start, middle, and end? Most short films are between 3-7 minutes. Can you tell your story in this time frame?

2. Keep It Simple Stupid (KISS)Keep the number of locations to a minimum. This will save you a lot of time and you can film more footage each session. Keep the number of actors, characters or presenters to a minimum as well.

3. Watch your shooting ratio
The more you shoot the more footage you have to watch, then edit. Some filmmakers aim for a shooting ratio of 5:1 (i.e. that ratio of filming compared to the final run time of your project). Shoot more than 20:1 you may have an epic on your hands … ‘Gone With The Wind II’?

4. Great catering, stay hydrated and breaks
Trust me, this is essential! I have been on too many short films with terrible or stingy catering. Include lots of protein at lunch and produce sweets for a 3pm ‘sugar hit’. Keep your fluids up and take breaks. Without catering, water and breaks you may have a crew mutiny on your hands.

5. Giving thanks and crew screening
Don't forget to thank your cast, crew and others that have helped you, especially those who offered their homes or businesses as a shooting location. If you have promised your cast and crew to list them in the credits don’t forget to do so and carefully check the spelling of all names. A nice touch is to provide everyone involved a copy of the film and to hold a screening party.

Good luck!

For more information regarding the conference please email community.engagement@rfs.nsw.gov.au or call 02 8741 5416.

Kind regards,


Nicole

Nicole Miller
Community Engagement Coordinator
NSW Rural Fire Service
community.engagement@rfs.nsw.gov.au




02 December 2011

Planning for Our 2012 Conference is WELL underway



Our conference theme is ‘Fire Up Engagement!’ The conference will focus on ways to encourage responsiveness to, and support for, Community Engagement within small groups, communities and organisations.

Shortly we will be calling for abstracts (expressions of interest to present at the conference). We will be seeking abstracts and speakers from a range of backgrounds including, but not limited, to the below sectors:

 
  • fire and emergency services
  • community relations and community engagement professionals
  • government agencies
  • research institutes and agencies

 
Some areas of particular interest are:

 
  • social analysis – understanding communities before engagement
  • building support for community engagement
  • tools, techniques and approaches
  • research results on behavioural change
  • communicating during times of crisis
  • marketing messages in a saturated environment
  • volunteer projects and tools
  • learning from community engagement projects
If you are a NSW Rural Fire Service volunteer or staff member we particularly welcome your submissions. Share your successes and motivate others!

 
Watch our face book page NSW Rural Fire Service Community Engagement or this blog for more information!



Cheers from Tanyia

30 November 2011

2012 ACE&FA Conference Update

Hello All.


Here's the new logo for the 2012 Australian Community Engagement & Fire Awareness Conference to be held from 1-2 June 2012 at the Novotel, Wollongong.  The theme is 'Fire Up Engagement!'


Conference planning is well and truly underway.  The submission form calling for abstracts and posters will be circulated shortly.

This year we are opening a new category for submissions - a video category.  This is an opportunity to submit a video that demonstrates how you are firing up engagement in your area. Maybe you'd like to celebrate your successes, pose some questions, show us a community engagement event, share the props and aids you use to engage, interview some members of your community or brigade or set a challenge for others.  Get creative!  Submissions will undergo the usual review process by our Conference Working Party (still being assembled).  Finalists will be screened in a designated screening room with videos on a loop and we'll also post to our social media.  Submissions will be required on CD or DVD rather than sending us weblinks to YouTube.


Conference Working Party expressions of interest have been extended for Region West and Region North only.  The extended deadline is Fri 9 Dec.  We'll confirm the final Working Party shortly.




Kind regards,


Nicole
Community Engagement Coordinator
community.engagement@rfs.nsw.gov.au

07 November 2011

Calling for EOIs for Conference Working Party

Dear All,
The Community Engagement Team in HQ has started planning the 2012 Australasian Community Engagement & Fire Awareness Conference. The theme is ‘Fire Up Engagement’ and the event will be held from Fri 1 June – Saturday 2 June 2012. The venue will once again be the Novotel in Wollongong.

We are calling for expressions of interest (EOI) for members of our Conference Working Party. Working Party members will help us to shape the program and workshops, rank abstracts and poster submissions, and provide other feedback.

We are calling for 8-10 volunteers who would meet via evening teleconferences as required (teleconference dates and times to be confirmed). Working Party members are not required to travel to HQ for meetings. We hope to get a good spread over the state.
To submit an EOI volunteers are to send a short email (short paragraph or two) that outlines why they would like to be involved and what they can offer the Working Party/Conference. The email must include:

■Name:

■Region/District/Team/Zone/Brigade:

■Email address:

■Contact telephone:

EOIs are to be emailed to community.engagement@rfs.nsw.gov.au by Friday 18 November 2011.

Successful and unsuccessful applicants will be acknowledged by email. We will forward both meeting dates and teleconference details by email also.
If you have any ideas or feedback about last year’s conference also feel free to pop us an email.

Kind regards,



Nicole

Nicole Miller
Community Engagement Coordinator
NSW Rural Fire Service
community.engagement@nsw.gov.au







.

14 October 2011

Off 2 Parliament House for award ceremony -Canyonleigh Brigade will receive an award for a community engagement program they developed RFS

06 October 2011

Why I'm addicted to 'Six Thinking Hats'

I’m a big fan of Edward de Bono’s ‘Six Thinking Hats’ - http://www.debonothinkingsystems.com/tools/6hats.htm 

Kurwongbah State School in QLD has shared some good tools and activities that may be handy if you find yourself stuck - http://www.kurwongbss.eq.edu.au/thinking/Hats/hats.htm

This site brings you up to speed on the colours of each ‘hat’, definitions and how you can apply each one. Click on the link to their ‘annotated bibliography’ for lots of great resources.

For me the Six Thinking Hats are handy when:

• brainstorming

• planning an event or activity

• for problem solving

• report writing

• project planning

Once you work through the ‘hats’ you cover a lot of ground.

Who is your audience? Have you anticipated their needs or reactions? Are you missing something? Are there other opportunities you hadn’t thought of? Are you using the right tools or format?

Any other planning or thinking tools that you like?

Nicole



30 September 2011

Social Media in the 2011 Victorian Floods Report http://ow.ly/6JdKh found over 320 000 social media mentions . . . . . .
SHAPE COMMUNITY ENGAGEMENT in the RFS. Nominate to join the Community Engagement Consultative Sub-committee
http://ow.ly/6IYcp

26 September 2011

Greetings from new team member




Hi everyone!  My name is Nicole Miller and I'm a new Community Engagement Coordinator here at HQ in Lidcome.


My LinkedIn profile is http://www.linkedin.com/in/millernicole so you can read a bit about me.


My career includes film and television production, project management, internal and external communications, and community engagement. My previous position was at the University of Western Sydney where I managed a free community legal clinic and legal teaching program.  I grew up in the Hawkesbury Region (Bowen Mt, Kurrajong and Richmond) and was a member of Grose Vale brigade as a teenager.  Cumberland Zone HQ took very little time to sign me up on Open Day (see pic below).  My father, Rick Miller, has been a volunteer for Hawkesbury brigades for as long as I can remember and he is a volunteer fire investigator on the Central Coast.


I look forward to meeting many of you and sharing Community Engagement tips, resources and strategies.

Some interesting reading:

Liverpool City Council's Community Engagement toolkit - http://bit.ly/q2siLU. I like their ‘10 Principles for Community Engagement’. Their planning tool on page 2 initially looks a little scary (lots of coloured cells on a grid) yet it actually is quite a useful tool for breaking down a big program or project into bite sized jobs.


Best wishes,

Nicole

PS - I hope your Open Days were a great success.


Photo caption: Senior Deputy Captain, Ron Freeman, signing up Community Engagement Coordinator, Nicole Miller, at Cumberland Zone HQ Open Day 2011.















06 September 2011

Bush Fire Survival Plan - be honest, have you read it?

Hi there,
At the recent Community Engagement forums we have been spending a fair bit of time talking about our products and the tendency to use 'fire fighters jargon'. When you talk about a subject regularly it is easy to forget how difficult it can be for someone with little or no fire experience to understand words that you use all the time. We have had some really good discussions around some of these words and phrases such as:
  • bush fire prone land
  • ember attack
  • APZ
  • fuel and fuel load
  • asset
  • treatments

Have YOU read this document?
 What has really surprised, and yes alarmed and even confounded me, is how very few of our members are familiar with our Bush Fire Survival Plan. I am still coming across groups of members who have not yet seen the new booklet.


How can we communicate with you more effectively about new tools and products? I would love to hear any suggestions on how we can improve communications, especially about new products and community engagement events such as the regional forums and road shows.


For any of us working with the community on bush fire safety, the Bush Fire Survival Plan should be our main resource tool. It is the document we need to know back to front and upside down. The messages in this document are absolutely core to what we do.





Do you know what order you may receive these?
 






How is YOUR knowledge? Do you know how many plans are actually in the Bush Fire Survival Plan? Do you know the importance of triggers when developing a plan? Do you know what PREPARE. ACT. SURVIVE. means?

There has been a lot of change to our products such as the Bush Fire Survival Plan, Neighbourhood Safer Places, Fire Danger Ratings and even the Emergency Survival kit we now recommend. It is a hard task to stay up to date and to use jargon free language when our products can be very complex - but it is a challenge we need to embrace and encourage each other to actively try to master.


What ways can we improve our product knowledge?
  • read the Bush Fire Survival Plan - even one page a week
  • pick a page in the Bush Fire Survival Plan and discuss it with your family - how do they interpret it, or your brigade - encourage the discussion
  • speak to your Fire Control Centre to see what information they have
  • have a look at our new fact sheets
  • join our community engagement Facebook page RFS NSW Community Engagement facebook page and become part of the conversation and knowledge sharing
  • ask questions about the Bush Fire Risk Management plan for your area
  • surf our website http://www.rfs.nsw.gov.au/

For me being involved in discussions is a really good way to learn and remember important information. It is also a good way to challenge my own interpretation and understanding of a topic. Even if you are confident that you are up to date with your understanding of our products, I encourage you to engage others in conversations about our bush fire safety messages so that together we can all improve our knowledge.


The power of the conversation should never be underestimated!



Our main message
  






Cheers from
Tanyia








07 July 2011

Want to join the NSW RFS Community Engagement team? We have 2 vacant positions http://ow.ly/5ylqa- . A job that can help save lives!

28 June 2011

About connecting with communities .. . . . .

When surfing the internet recently on the words 'community engagement', I came across a phrase that said 'effected people should be invited to participate in community engagement processes first'. I started to ponder what this type of statement could actually mean in relation to community engagement in the RFS? How does it translate into our world?

Engaging on level of bush fire risk is core business for the RFS
Is it that we need to focus our engagement on the areas in our community that may be most at risk of a bush fire? Have you looked at the Bush Fire Risk Management Plans (BFRMP) for your area? Has your brigade looked at them? If we were to genuinely seek to make a real difference to the Bush Fire Safety of our communities, then doesn't it make sense to target our community engagement efforts to the areas most at risk of a bush fire?

So if we are working towards making our community engagement activities count then we need to understand what IS community engagement. One definition of community engagement is:

'Community engagement' is a planned process with the specific purpose of working with identified groups of people, whether they are connected by geographic location, special interest, or affiliation or identity to address issues affecting their well-being.
Victorian Department of Sustainability and Environment

What appeals to me in this definition are the words planned process (though I am usually not keen on being process driven), working with, identified groups and well being.


Ensuring communities know what to expect when a bush
fire occurs. Photo courtesy Gary Walker
 Is what you are calling community engagement REALLY community engagement?

Is it a planned process that involves working with identified groups?

Are your community engagement activities interactive? Or are they about "telling and directing"?

Are they about the sharing of your goals  for a safer community?

Are they about creating a real, honest connection and two way communication?

What is the difference between public relations, recruitment, community education and community engagement? Is there a difference?


Community engagement takes planning and is not as an afterthought. Engaging is hard work, and won’t get the time and attention it needs if the leaders of organisations and teams, do not stress its importance. Just as importantly the community is smart, and people will quickly recognise when engagement is being given lip service, rather than seen as a priority. When we go through the ‘motion’ of engagement in order to tick a box, or so that we can say ‘it has been done’, then we actually build up a community resistance to future community engagement approaches that may in fact be genuine.

So following are some suggestions for you to consider:

Research
Know the ‘connectors’ in the community that you wish to engage on bush fire safety. Where do people gather, go regularly and what brings people together. Know who are the community leaders, both formally and informally. What are the issues in that community? What has happened when other organisations (councils, developers, utilities, health organisations etc.) have tried to engage the community? What type of community is it? Close knit, disparate, geographically isolated, attached to the history, fast growing – all groups or communities have their own personalities.


Do residents in high risk areas know they live in a
high risk area? Photo courtesy Gary Walker.

Listen.
Engagement is not just promotion- handing out of newsletters and holding a display. If your engagement is all about telling the community what’s important, what you’re doing and what you want them to do then it’s not engaging. We need to actively plan for, and seek, two way communications if we want to increase the level of community action. We need to listen and we need to actively seek to understand their position and attitude.

Join local conversations.
We cannot expect all of the conversation to come to us. People are discussing community news, events in the community, what their neighbour is doing and lots of day to day chatter in physical community locations and with social media tools such as Face Book and community blogs. You need to join those discussions and respect the place of others who are leading the conversations.

Telling and one-way conversations have their place, but real and effective engagement involves more than one voice in the conversation. It involves listening, sharing knowledge, seeking suggestions, encouraging the sharing of stories, asking questions, checking for understanding, sharing learnings and personal experiences. It involves conversations and humility. To engage we need to be thick skinned, tolerant, tactful, resourceful, resilient and approachable. We need to remember how crucial conversations are to learning, changing behaviour and improving the understanding of bush fire risk. Conversations need a friendly voice and often benefit from the ability to have a laugh.


Conversations are critical to community engagement

Community engagement has many different shapes and forms. It can zap all your energy or leave you on a high feeling really positive. In the RFS it is about helping people to understand their level of risk to bush fire so that they can take steps to protect themselves and their families. It is about making real connections that could help to save a life.


We connect. We interact. We exchange knowledge. We listen. We build relationships in our communities to help preserve life and property from bush fire.


Cheers and thanks

Tanyia

27 May 2011

WIN TV are here to take some footage of our Community Engagement and Fire Awareness Conference- they will see lots of smiling faces #RFSengagemet

19 May 2011

Roadshows Week 4 - The Final Leg



This fighter jet landed at the airport  next to the
Cessnock FCC  – what a sight!
 Last week of the Roadshows!

We left a rainy miserable Sydney and arrived in a bright, sunny and surprisingly crisp Cessnock. The FCC is located next door to the airport and Lew was very excited about the fighter jet that landed during the afternoon – must be a guy thing!
 
The Community Engagement  Manual is a useful tool to
support local activities

 There was a lot of energy in the afternoon session, with Marty talking to the group about  collaborating with other areas and their experience with focusing on certain stakeholders such as real estate agents, mining companies and the defence forces. Brian and Meegan then shared the Community Engagement Resource Folder they’ve developed. This folder is a guide for  community engagement and includes information about forms, programs and resources. Each brigade in the area will be getting a copy of the resource folder.












Leanne’s presentation was by far the most fun, creative and interactive we’ve seen. She has developed an online game show using bush fire related questions. This helps people to review, learn and understand RFS bush fire safety information and key messages in a fun and non threatening manner that really engages. Leanne presented factual information in an entertaining way and everyone had a ball! She shared the technology to create the game - it really is very simple and yes we will pass it on through the forums.

This was a thoroughly enjoyable evening session with much sharing, learning and laughter!


Next stop Hornsby FCC!



Rufus
The Lakes Team Mascot
We arrived at the beautiful Hornsby FCC and set up for the afternoon session. We were joined by some of our other team members Melissa, Terry and Luke as well as Anne Mathieson (who very luckily got to spend the whole week Roadshowing with us!)


We were visited by Smokey
the Gosford Mascot
The afternoon session saw some debate about the growing use of social media as a communication method as well as some interesting viewpoints about utilisation of this Blog - in particular what was written about the first week of the Roadshows. This afternoon session had the most varying views in the room that we came across in the roadshows. It was interesting to see and hear the differences of opinion and levels of understanding.

A huge turnout for the evening session with some good conversation about the survey results that were presented. We appreciated the effort Scott Jones went to in organising the community engagement trailers to be accessible and on display.
Due to the amount of discussion and comment it was a late night home for everyone but the group at Hornsby made the trip thoroughly worthwhile!

The Picton afternoon session was small but very positive. Dennis shared some local knowledge and ideas that had been used in the past to gather information from residents about their properties.

These models take Michael and Gary  up to 10 months to research and
build but are a great talking point!

The evening session grew and grew and grew!  A vocal, enthusiastic group with a very diverse range of presentations. Michael, Gary and Ursula spoke about a presentation they give which involves using a model of the local area to demonstrate fire behaviour and property preparation. Lesley talked about some very interesting games they use to keep children occupied while they talk to parents at shows, fetes and fairs. A presentation from Lesley is guaranteed to have humour, humility and be thoroughly entertaining and this presentation was no exception. Maureen gave the group an update on the Fire Awareness Community Team (FACT) pilot program that is being run in the Southern Highlands. Value was added by her personal insights and belief in the pilot.
Phil's presentation about the
Urban Interface Day
was a hit with the crowd

The highlight for many in the crowd was Phils presentation on the Urban Interface program that is run in the Illawarra. This program targets one street at a time and participating residents have the opportunity to see how fire fighters may fight a fire on or near their property. This program is run as both a training exercise for members as well as an opportunity to engage with the local residents about bush fire safety on their own property.

A really great turn out at Picton
 – lots of energy and enthusiasm!
 We were so impressed with the Urban Interface program that we asked Phil and the Illawarra team to present at the Operational Directorate Staff Forum and the Community Engagement and Fire Awareness Conference to be held in Wollongong at the end of the month. It is an innovative program with many benefits for both the resident and the RFS members that we have not heard happening else where in the State.

The final two roadshows were held at Katoomba. The evening session saw over 50 people in attendance with four presentations.

Mina and Larry (who happened to share his birthday with us)
 presenting on their community program at Katoomba

Larry and Mina presented on their Heads Up For Fire (HUFF) program that they have invested a lot of time and effort into with the local community. HUFF builds on the local community village spirit and has involved the development of HUFF co-ordinators.

We were also lucky enough to have presentations from Brad, Carmel, Sue and David.


To all who attended the roadshows we sincerely thank you. There is some innovative work happening in strong pockets around the state. Lyndle will get back to writing the report after the conference in order to better share the learnings we picked up. Over all the evening sessions were far better attended than the afternoon sessions and the content was much stronger, thought provoking and inspiring.

To those that took the time to share their work an even bigger thank you. You inspired us more than you realise.

Take care and we hope to catch up with many of you at our conference next week.





Cheers from
Lew, Tanyia, Terry, Lyndle (who wrote most of this blog), Mel and Luke
 

06 May 2011

Great Work by Kenthurst Brigade

Kenthurst Brigade and Community Engagement
Take the time to have a look at this video footage - it is well worth the time.

Cheers from the Community Engagement Team

04 May 2011

Week 3 Roadshows - Bega, Moruya & Nowra

Some outstanding Community Engagement work is happening
on the South Coast!!

Photo by Water Info and shows the impact of the floods March 23, 2011.
The refuse this powerful body of water left behind was amazing to see - so much devastation.

The drive to Bega was fairly uneventful – until we reached the area that had been flooded several weeks previously. The amount of damage left behind from the flood was incredible. The path the water had taken was strewn with knocked over trees and piles of debris and rubbish. It really showed how damaging natural disasters can be. The absolute need for communities to be prepared for any type of natural disaster and have a plan to keep their families safe! 

The Bega Roadshow saw some great discussion on the need to emphasise the importance of High, Very High and Severe fire danger rating days – as these are the days that most commonly occur. Fires on these days can still threaten life and property and need to be taken seriously - we need to encourage discussion about what to do on these days as well. 



Photo by Water Info.
Taken from Bega bridge 22 March 2011 
 
Bega presentation on engagement regarding bush fire risk

Presentations by Paul Cook and Marty Webster were fantastic and the work that is being done by the Bega group is amongst the most impressive we’ve seen during this years roadshow. We were so impressed we have asked them to present at the staff forum in May!

They presented a case study where social infrastructure research was undertaken (by them) before trying to engage with the community. As part of this research they found out who were the community leaders and influencors, community gathering points (of which the local school was not one of) and ways to best approach the community to improve the level of receptiveness. It was an inspiring presentation that demonstrated the use of many engagement techniques that we sometimes forget about in our desire to 'get on with the job.'  

The local brigade turned up to share some great discussion
and some equally great Frittata
The evening session in Moruya was a large and enthusiastic group, with the members from the local brigade joining us after their meeting. We also had the pleasure of the company of a very large but beautiful English Mastiff who waited patiently on the deck!

Moruya was Luke’s first presentation – and he did brilliantly especially since he hasn't officially started in the team yet! Great work Luke and welcome to the Community Engagement team! 
Luke presenting to the evening session at Moruya

We received a great presentation about the Regions new Smokehouse and the plans to get miniature sized furniture for inside the smokehouse. The furniture is to help both children and adults understand the importance of knowing what their escape route is, and how hard it can be to see when the room is filled with smoke.

This was one of the pictures presented at the Moruya roadshow - their new smokehouse for educating children.
The smokehouse was a Regional initiative by Carla McDonald and the team down south. They will be kindly setting up the smokehouse at our conference in Wollongong for you to look at! We really appreciate their effort to let others see this tool.
Jesse presenting on the very professional
and strategic newsletter she has developed

But back to the Moruya roadshow where Jesse then ran the group through her community newsletter, aimed at not only informing the community about bush fire safety but also about improving community involvement with the NSW RFS. The newsletter is very much about showing the community that the members of their local brigade are just like them – mums, dads, grandparents etc. Not only is the newsletter used to help develop a foundation for effective engagement but it is also a platform for recruitment of new members!

Entry to Terrara House

Friday 1st April dawned sunny and surprisingly cold. Tanyia received a couple of text messages from the team back at HQ. It took some time to realise that messages informing her that some team members wouldn’t be at work due to sales at Bunnings and offers to play footy for Australia were April Fools jokes!

On the way to the Fire Control Centre at Nowra we took a short detour through Terrara to take some photos of cattle grids and properties that may have access issues for fire trucks. Terrara is home to Terrara House, home of the famous racehorse Archer, winner of the first two Melbourne cups (did you know that he walked from Nowra to Melbourne to compete!) where we took some photos for our Property Access fact sheet that is currently being developed.

We were greeted in Nowra by an enthusiastic team. The afternoon session ran for almost 3 hours due to the great presentations by Tim and Gary and also some really vigourous discussion about social media and Open Day.

Tim Carroll demonstrating radiant heat to the group
A great turnout for the afternoon session. One of the highlights was definitely the beautiful meal organised and cooked by CSO Scott Keelan – the best effort we saw by a staff member on this years  Roadshow by far!

Gary told us the story of Alice the Burnt Bear. This is based on a true story (this happened to a Granddaughter of a RFS member) and is about how 3 year old Rochelle puts Alice the Teddy Bear in front of the heater to keep her warm but Alice the bear catches on fire.

Gary telling the story of Alice the Burnt Bear

Sandra talked to the group about a full day ‘Fire Fighting for Non Fire Fighting Women’ program she developed for a group of 30 women. Gail demonstrated the proper use of a fire blanket using one of Gary’s fire pots.

The ‘Firepot’ is great for doing demonstrations as well as
drawing in crowds at displays!








Lyndle learnt that when teaching kids to dial triple zero you should say ‘triple zero’ not ‘triple oh’ because on a phone handset ‘triple oh’ actually dials 666. This is especially important with text messaging being so common practice amongst children.

The evening ended with Lyndle having to listen to the footy on the car radio all the way home (much to her distaste) so Luke could listen to his beloved South Sydney! It’s what team members do for each other!

A great week in Region South – fantastic people, innovative community engagement approaches and great relationships all round!


Stay tuned for week 4!

Cheers from Lyndle (who wrote most of this blog entry), Tanyia, Tony and Luke.